About Us
Why choose PMR?
PMR Training and Development is a small consultancy. We believe this allows for a more personal interaction with the people we deal with, building strong, long-lasting relationships. We are not a mass produced ‘one course fits all’ type provider, our courses and consultancy offerings are bespoke to you.
To provide this level of service we utilise highly qualified and experienced facilitators, trainers, executive coaches, leadership development experts and psychometric assessors - all with one purpose - to provide the best development option for your greatest asset, your people.
With over 20+ years’ experience working within the oil and gas, energy, engineering, aerospace, utilities, construction and tourism industries, PMR Training and Development can draw on a wealth of utilisable knowledge.
This has all been gained in diverse fields, both nationally and internationally, from FTSE companies and SMEs.
Our Values
Our values reflect the way we work and the service we provide.
We will always work with the utmost:
- Integrity
- Honesty
- Respect
We will always commit to providing the highest quality professional service.
PMR Training and Development Ltd
PMR Training and Development is owned by John Smart, PMR Training and Development Director. John has held senior management positions gained in consultancy, SMEs and FTSE 100 companies, within a diverse array of industries. He has experience of working nationally and internationally, more recently in the Middle-East.
He has worked with many senior HR professionals and Board members of FTSE 100 as well as many SMEs, as both an Advisor and Facilitator, as well as individually as an Executive Coach. His roles have included responsibility for Leadership Development, Performance Management, Talent Development, Learning and Development, Change / Transformation Management, Organisational Development, at company and strategic level.
"The practical steps and words of advice will be valuable to many."
Very Good Service.com
"I would recommend anyone with a job to pick up a copy and give it a read. If you don't have a work philosophy, this book will help you begin thinking about one." - Literary R&R
John is also author of his book: 'PROUD - Achieving Customer Service Excellence'. The book describes the innovative and transformational customer service PROUD Principle® from concept through to implementation.
Through his company, PMR Training and Development Ltd, John provides a range of professional learning and development consultancy services which include: advising and facilitating development interventions, executive coaching, talent management, PROUD Principle® - customer service workshops, ACTIVE Coaching® soft-skills workshops, management and leadership development, behavioural competency and psychometric assessment, as well as TEAM Colours® team profiling.
With his knowledge in the development field, John is able to draw on the abilities and skills of exceptional Associates, aligned to PMR Training and Development. This ensures that the service provided is one of the best you will receive.
John's qualifications include:
- MA in Human Resource Development (MA HRD)
- Fellow of the Chartered Management Institute (FCMI)
- Fellow of the Institute of Leadership (FIoL)
- Incorporated Engineer (IEng)
- Member of the Institution of Engineering Technology (MIET)
- Executive Coach and Leadership Mentor (ILM L7)
- Member of the Association for Coaching (MAC)
- Qualified Psychometric and Occupational Assessor
Some Testimonials....
Director of Talent at Spie UK
John is an excellent learning and development professional, who is well versed and skilled in all aspects for training and developing people at all levels within organisations, from small to large sized entities. He is able to think strategically, manage all aspects associated with the people development cycle, from identification of needs, training needs analysis, developing talent, determining the right solutions, meeting organisational needs. Furthermore, he is highly skilled and competent in actually designing training content and material, and actually delivering this. I cannot recommend John highly enough.
Head of Leadership Development (Retd) – WOOD (Oil and Gas)
I have worked with John in a variety of roles for nearly 10 years. I have been thoroughly impressed with his knowledge and professionalism. He is a self-motivated starter, providing an excellent service with a positive 'can do' attitude. He is passionate about learning and development and both leads and participates in teams effectively to deliver great results. His excellent people skills equipped him well for his post in the Middle East where there was a need to work across different cultures. I have no hesitation in recommending John’s work.
Project Director - WOOD (Oil and Gas) - UAE.
John is a very experienced L&D professional… John was always professional, personable, and supportive. He interacted well with managers and employees alike. His relaxed yet assertive style and good communication skills allowed him to gain the respect from colleagues, peers and managers from across the business.
Head of Engineering at Air Arabia Maroc
John is a pleasure to work with, a man who quickly picks up a department needs and guides and moulds the managers' requirements. John will always deliver an effective product that achieves what it set out to do.
Senior Project Engineer at EnQuest
John is an extremely competent & experienced professional in his chosen field, he has excellent Communication (both written & spoken) skills with particular expertise in Facilitation & Coaching. He is an enthusiastic individual, understands his profession & takes great pride in his work.
Head of IT - Engineering Project
‘I had the pleasure of working with John on a Global HR Project, when John took the role of Subject Matter Expert (SME) for the MENA region. John took this role very seriously and was always available to provide his expertise. His attention to detail was excellent and he would go above and beyond to assist when the project required a hands on approach, preparing test scripts, running and coordinating a pilot test team in his region. I would have no hesitation in recommending John for his professional competence, in depth knowledge, diligence, team spirit, and enthusiasm.’
Dubai Police - Learning and Development
John was awarded a 'Certificate of Appreciation' for the provision of Coaching Services to the Senior Leadership team, Dubai Police.